UK Mortgage Saving Expert is a trading style of Regent Street Advisers Limitied. Regent Street Advisers Limited is an appointed representative of Intrinsic Financial Planning Limited and Intrinsic Mortgage Planning Limited which are authorised and regulated by the Financial Conduct Authority.

Regent Street Advisers Limited Registered in England & Wales No. 10277458.

Registered Address: 19 Victoria Road, Barnsley, South Yorkshire, United Kingdom, S70 2BB

The Financial Conduct Authority do not regulate Buy to let Mortgages and Estate Planning

The information and content within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Any external links that depart from the regulatory site of Regent Street Advisers Limited. Neither Regent Street Advisers Limited nor Intrinsic are responsible for the accuracy of the information contained within the linked site.

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Privacy Notice

Privacy Notice

CUSTOMER PRIVACY NOTICE

 

At Regent Street Advisers Ltd we respect your privacy and the confidentiality of your personal information.

Regent Street Advisers Limited is an appointed representative of Intrinsic Mortgage Planning Limited and are part of the Quilter Group

of companies.

 

This Privacy Notice explains:

* Who we are

* What personal information we collect

* How we use your personal information

* Who we share your information with and why

* How we keep your information secure

* Your rights

* How to contact us

 

WHO WE ARE

 

Regent Street Advisers Ltd provide financial planning solutions and advice through experienced and qualified

advisers based in the UK.

 

Currently Regent Street Advisers Ltd and Intrinsic Financial Services jointly determine the purposes and means

of processing personal client data relating to giving advice. This means we are joint data controllers for these

core advices giving activities and therefore responsible for managing this client data and ensuring compliance.

 

However, Regent Street Advisers Ltd is solely responsible for some activities, for example any direct marketing

that we undertake.

 

WHAT PERSONAL INFORMATION WE COLLECT

 

Personal information includes your name, address, or phone number and other information that is not otherwise publicly available. We collect personal information about you when you contact us about products and services, visit a financial advisor, visit a website we may have or register to receive one of our newsletters (if applicable).

 

The type of personal information we collect will depend on the purpose for which it is collected and includes:

 

• Contact details

• Information to verify your identity

• Family, lifestyle, health and financial information

• Payment details.

 

We collect personal information directly from you. For example, we ask for personal information at the start of our relationship and in subsequent communications in order to check your identity and protect you from fraud. This is a legal requirement and is important to help safeguard you against potential crime.

 

SPECIAL CATEGORY INFORMATION

In some instances, it is necessary to collect more sensitive information (such as health or lifestyle information)

which is called special category data. This is to allow us to provide our financial advice service to you. We will

always obtain your consent during the advice process to gather this data and explain what information we

require and why it is needed. Sensitive personal information will always be processed and stored securely. You

can withdraw your consent at any time to us processing this data, however, this may mean that you can no

longer access the service or product the information was gathered for.

 

COOKIES

 

We also collect information about you from other sources. For example, our website automatically collects

information from your computer using “cookies” which provides us with limited personal information. Cookies

are small text files that are placed on your computer by websites that you visit. They are widely used in order

to make websites work, or work more efficiently, as well as to provide information to the website owners.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from

your browser. However, in a few cases some of our website features may not function as a result.

 

DATA RETENTION

 

We keep your personal information only as long as is necessary for the purpose for which it was collected and

to meet regulatory or legislative requirements. Personal information will be securely disposed of when it is no

longer required, in accordance with our Data Retention and Disposal Schedule. A copy of this is available from

the How to Contact Us address, below.

 

ON WHAT BASIS DO WE COLLECT DATA

 

The processing of your personal data is allowed under a number of lawful basis. The data required for the

provision of products and services is processed on the basis there is a contract with you to do so. Any relevant

marketing activity we undertake is done because as a firm we have a legitimate interest to do so however you

have rights, as listed below, which impact how we can use and process your data.

 

HOW WE USE YOUR PERSONAL INFORMATION

 

We process your information in order to support and maintain our contractual relationship with you and to comply with legal and regulatory requirements. This includes the following:

* Providing our advice, products or services to you

* Carrying out transactions you have requested

* Confirming and verifying your identity for security purposes

* Credit scoring and assessment, and credit management (where applicable)

* Detecting and preventing fraud, crime, money laundering or other malpractice.

 

We also process your data for specific business purposes to enable us to give you the best products and services and the best and most secure experience. For example, we process your information to send you marketing that is tailored to your interests. Our business purposes include the following:

 

* Enhancing, modifying, and personalizing our services for the benefit of our customers

* Providing communications which we think will be of interest to you

* Market or customer satisfaction research or statistical analysis

* Audit and record keeping purposes

* Enhancing the security of our network and information systems.

 

You have the right to object to this processing if you wish, please see “YOUR RIGHTS” section below. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

We may also process your personal data as part of an acquisition or sale. Should this happen, you will be notified about any change to processing or data controller arising as a result of this activity.

 

WHO WE SHARE YOUR INFORMATION WITH AND WHY

 

We share your information with trusted third parties who perform tasks for us and help us to provide the services you require these include:

 

* Intrinsic Financial Services Limited

* Other adviser firms in the network for the purpose of providing you with advice (with your knowledge)

* The Quilter Group of companies to enhance the services and products we can offer you

* Third parties to verify your identity, in line with money laundering or other requirements (this may involve

carrying out checks with credit reference databases)

* Third parties who perform tasks for us to help us set up or service your plan (these third parties may be

based in countries outside the European Economic Area (EEA) but where they are, we will undertake an assessment of safeguards in place)

* Other organizations, including regulatory bodies, the police and fraud prevention agencies, to prevent and detect fraud

* Third parties where required by law, court order or regulation

* Third parties as part of an acquisition or sale.

 

HOW WE KEEP YOUR INFORMATION SECURE

 

We are committed to ensuring the confidentiality of the personal information that we hold and we continue to

review our security controls and related policies and procedures to ensure that your personal information

remains secure.

 

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations

on them to ensure that personal information is kept secure.

 

If we work with third parties in countries outside the EU we ensure these are countries that the European

Commission has confirmed have an adequate level of protection for personal information, or the organization

receiving the personal data has provided adequate safeguards.

 

In limited circumstances data may be accessed outside of the EEA ie by employees when they travel. In these

circumstances we ensure there are appropriate information security measures in place to safeguard your

information.

 

YOUR RIGHTS

 

Regent Street Advisers Ltd tries to be as open as it can be in terms of giving people access to their personal

information and therefore have outlined your rights below. This privacy notice was drafted with brevity and

clarity in mind, therefore further information can be gathered by contacting us using the details below, or

more information about your data protection rights can be found here: https://ico.org.uk/fororganisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

MARKETING

 

You have the right to opt out of marketing information and tell us what your communication preferences are

by contacting IFS using the details provided at the end of this notice or by using the opt out option below or on

any email marketing. You may opt out at any time if you don’t want to receive any further communications of

this nature.

 

 

 

INDIVIDUAL DATA RIGHTS AND REQUESTS

 

* the purposes of the processing

* The right to be informed – You can request that we provide ‘fair processing information’, typically

through this privacy notice

* The right of access - You may request a copy of the personal information we hold about you using the

contact details found on the end of this policy

* The right to rectification - The accuracy of your personal information is important to us. You have the

right to ask us to update or correct your personal information

* The right to erasure – You may request the deletion or removal of personal data where there is no

compelling reason for its continued processing

* The right to object – You may object to the processing of your data based on legitimate interests

* The right to restrict processing - You have a right to request we ‘block’ or suppress processing of your

personal data

* The right to data portability – You may request to obtain and reuse your data

* The right not to be subject to automated decision-making including profiling.

 

If you wish to correct, restrict, delete or make changes to your personal information, or any of the data subject

rights listed above, please contact us at the number/address listed below.

 

HOW TO CONTACT US

 

If you have questions about this notice, need further information about our privacy practices, or wish to give

or withdraw consent, exercise preferences or correct your personal information, please contact us using the

following details. Regent Street Advisers Ltd will liaise with IFS on your behalf to effect your requests.

 

The Office of Data Protection

Intrinsic Financial Services Limited

Wiltshire Court

Farnsby Street

Swindon SN1 5AH

 

Telephone: 0161 488 3559

 

HOW TO COMPLAIN

If you wish to raise a complaint about how we have handled your personal data, you can contact The Office of

Data Protection who will investigate the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance

with the law you can complain to our regulator:

 

Information Governance department

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

0303123 1113 www.ico.org.uk/concerns